International Customers
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No Hidden Fees, No Surprises
We believe that buying jewellery should feel like a pleasure from start to finish – never a source of stress or uncertainty. That’s why we’ve taken steps to make your international shopping experience as seamless and transparent as possible.
From now on, we’re covering not only worldwide delivery but all import duties, taxes, and fees on international orders too – wherever you are in the world.
The price you see at checkout is the price you pay.
No unexpected charges at delivery. No hidden costs. We partner with trusted couriers and ensure every order clears customs with all charges prepaid by us – so your jewellery arrives promptly and without complication.
We understand that for many international customers – particularly in the USA – recent changes to import rules have created confusion and hesitation. Rather than adjust our prices or compromise on quality, we’ve chosen to absorb these additional costs ourselves.
This is not a temporary promotion. It’s a conscious decision to preserve the ease, trust, and joy that should define every interaction with our brand – even if it means accepting slimmer margins in the short term. Our focus is on long-term relationships, not short-term wins.
This policy is already in place and applied automatically at checkout for all international destinations. Our Terms and Conditions pages will be updated shortly to reflect this immediate change. Meanwhile shop internationally with complete confidence.
If you have any questions about shipping or customs in your country, we are always here to help.
